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Xbox Friend List Disappeared: How to Finally Fix It Xbox server issues can often trigger this problem

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Xbox Live Friend lists allow users to add, follow and keep up with players via messaging and games and view their activity feed.

Sadly, some complain that their Xbox Friends list disappeared from their PC, Xbox One, and Xbox Series X consoles. This is still a common issue in 2023.

Why can’t I see my friends online on Xbox One?

Xbox Friends list not showing can occur in various instances. It can be that the user can’t see anyone on the Friends list, while some can see a few friends, but their complete list of friends is not showing.

Furthermore, the Xbox One and Xbox Series X consoles not showing friends on the Xbox Live Friends list can be due to many factors. Some factors that may be responsible for the error are:

Xbox server issues – When Xbox servers are down or not running as they should, it can affect the console’s abilities and it can cause problems accessing its Friends list.

Network connection issues – Users can encounter problems accessing their Friends list due to network connection problems on the Xbox console or app.

Bug-related and other Xbox issues – The Xbox app on your device may be affected by bugs, causing it to malfunction. Also, startup errors on the Xbox console can cause the Friends list not to appear.

There’s been no official report about the issue, but the above are the probable causes.

What can I do if my Xbox friend list disappeared?

Fix network congestion on your PC. Restarting your router might help as well.

Restart your PC, Xbox One, or Xbox Series X console.

Check the Xbox server’s status: Users can experience issues with Xbox servers when a maintenance session occurs, or the servers are down. You can visit the Xbox server status page to check for any updates.

If your Xbox Live friends list won’t show, follow the solutions below:

1. Power cycle your Xbox console

Press the Power button on the Xbox console for ten seconds to remove any residual energy.

Unplug the power cable from the console and wait for 1–2 minutes.

Connect the power cable back into the console and press the Power button to turn it on.

After the Xbox is fully booted, try to access your friends list and see if it appears.

Expert tip:

Restarting Windows in Safe Mode will resolve startup issues that may affect the Xbox app on your PC.

Microsoft allows users to add to remove friends and interact with their friends list via their Xbox Live account online. We recommend you check your friends list online to know if the problem comes from the Xbox app or console.

The Remove everything will delete all data and games, while the Reset console option will restore default factory settings.

Check our article on fixing the Xbox controller that is detected but not working if you have an issue with it.

Alternatively, our readers can check our guide about Xbox Live Networking Service missing and how to fix it. Likewise, you can read our guide if you cannot sign in to the Xbox account on your PC.

Nonetheless, you can check what to do if you can’t add a user to a friends list on Xbox.

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